April 20, 2008

What Do Your Customers Really Want?

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You setup your boutique.

You redo the flooring, repaint the walls, and fix the leaky faucets in the bathroom.

You set your pricing accordingly.

You hire the most professional staff you can afford.

You dream up of the best products to offer.

The one thing that will make or break your business is this….Its one of the most important thing you can do for your customer and its simple.

Its simply that you You Care About Your Customers.

If you treat your customers like your own family, you will be rewarded handsomely.

If you don't like placing your family on hold when they call you, then don't do it to your customers.

If you don't like having dirty bathrooms when your family comes over for a barbeque, then don't do it to your customers.

If you don't like having your brother answer your letter four weeks after you send him a request, then don't do it to your customes.

Its pretty simple.

When you care about your customers….when you genuinely care about them and are interested..they will reward you.

Filed under Blog by Mark Archer

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